The hotel offers amenities for your comfortable stay and unforgettable experiences
Outstanding Service!
“The attention to detail in service was remarkable, especially with special requests like birthday surprises.” view full review
Delicious Breakfast
“The breakfast buffet had a great variety with improved quality, especially the Nasi Goreng and grilled salmon.” view full review
Comfortable Rooms
“The rooms were spacious and impeccably clean, providing a restful sleep for our family.” view full review
Fun Fitness Activities
“Participating in the Zumba workout in the restaurant was a unique and energizing way to start the day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Cycling
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's play area
Spa & Leisure
Outdoor swimming pool
Sun loungers
Live entertainment
Spa & wellness centre
Room features
Air conditioning
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jl. Engku Putri,
Batam,
Indonesia,
NULL,
Riau Islands
Map view
Jl. Engku Putri,
Batam,
Indonesia,
NULL,
Riau Islands
City landmarks
Square
Alun Alun Batam Centre
640 m
Teluk Tering
Welcome To Batam Monument
1.9
km
Theme Park
Mega Wisata Ocarina Batam
2.5
km
Mosque
Great Mosque Batam
640 m
Mall
Mega Mall Batam Centre
710 m
Pagoda
Maha Vihara Duta Maitreya Monastery
2.2
km
Jl. Engku Putri No.1
Dataran Engku Putri
640 m
Island
Abang Island
710 m
Mall
Batam Centre
640 m
Jl. Engku Putri
Batam Grand Mosque
1.7
km
Event hall
Ruang Arafah
610 m
Mosque
Masjid Raya
640 m
Tugu Kepri
640 m
Ka'Bah Manasik Haji
680 m
Mushallah Asrama Haji batam center
710 m
Citra batam blok C 167
Batam vaganza
1.2
km
Church
BNKP Resort 54 Greenland Batam Center
870 m
Bnkp
900 m
Welcome to Batam
900 m
One Batam Mall
920 m
Mall
Carnaval Mall
920 m
Pusat Handuk
950 m
Masjid Sirat Al Mustakim
1.1
km
Beach
Coastarina
2.6
km
Batam Polytechnic
1.3
km
GKI
1.3
km
Teluk Tering
Bukit Clara
1.9
km
Nearby
Batam Center Shopping Area
170 m
XXI Cinema Mega Mall
350 m
Restaurants
Starbucks Mega Mall Batam
260 m
Jln. Engku Putri Mega Mall
Holland Bakery
390 m
Komplek Ruko Rezeki Graha Mas Blok A No.11
Saint Cinnamon
390 m
Nagoya Citi Walk
Red Crab Restaurant 1
390 m
Blok A 17-20 Sei Panas
Rumah Makan Pak Datuk
390 m
Ruko Mahkota Raya blok C no. 1 Jl. Gajah Mada
Restaurant Sei Enam Seafood Batam
630 m
Jln. Engku Putri Komplek Mahkota Raya Blok D no. 02
Fresh Beer Batam Centre
810 m
Jl. Hap Seng Blok D No. 8
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient location
Friendly service
Smoky rooms
Ants in the room
7.2/10
Very good
Rooms
6.0
Location
8.4
Service
8.0
Dining
6.2
Guest reviews
7.2/10
based on 5 reviews
8.3
8.3/10 based on 1091 reviews
Joan
United States,
May
2024
7.4/10
The hotel is ideally located next to Batam Center Ferry Terminal and Mega Mall, offering convenience for travelers. While the rooms show signs of wear and cleanliness issues like ants and poor drainage, the friendly service brightens the stay. The dining options, although diverse, can run out quickly, especially later in the morning.
Rooms
6.0
The rooms are in need of sprucing up, with some dated little details and cleanliness issues like ants.
Service
8.0
The staff, particularly housekeeping personnel like Yaman, are friendly and add a welcoming touch to the stay.
Location
9.0
The hotel's location next to the ferry terminal and mega mall offers great convenience for shopping and commuting.
Dining
7.0
The dining spread is decent but may run low in options if you come down later in the morning.
Facilities
7.0
Facilities are adequate, but some maintenance is required to address issues like cleanliness and outdated room details.
George
United States,
April
2024
6.4/10
When we checked in, we noticed a lingering cigarette smoke smell in the rooms that weren't very clean; ants were crawling around the table and near the basin in the toilet. Although the prices were a bit high, the service was friendly and welcoming, responded to our calls quickly, and even helped with luggage storage and a fast shuttle service to catch our ferry.
Rooms
5.0
The rooms had a cigarette smoke smell and were not very clean, with ants crawling around. Prices were a bit high.
Service
9.0
The staff were friendly, welcoming, and quick to respond to calls and queries. They were very helpful with our bags storage and provided a fast shuttle service to the ferry terminal.
Location
8.0
The hotel's best asset is its convenient location, very near Batam Centre ferry terminal and just a few minutes' walk from the terminal and Mega Mall. Despite having to cross a busy road to reach the mall, the accessibility is excellent.
Dining
5.0
The dining experience could be improved in taste, presentation, and timely refills, as there wasn't much left by 9 am. It was a bit disappointing overall.
Facilities
6.0
The facilities need some improvement, especially in the dining area.
Convenient location
Smoky rooms
Jeff
United States,
January
2024
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious and cheery, but the air conditioning had some issues, making it a bit warm and not working at its best. The service was wonderful, but I didn't see many smiling faces around. The location was very convenient for travelers using the Batam Centre Ferry Terminal, but there was no sheltered walkway linking directly from the terminal. The dining experience was just okay, with limited options in the breakfast buffet. Overall, the facilities at the hotel were satisfactory, offering a decent stay.
Rooms
7.0
The rooms were spacious and cheery, but the air conditioning had some problems.
Service
8.0
The service was wonderful, though I would have appreciated seeing more smiling faces.
Location
8.0
The hotel's location was very convenient for those using the Batam Centre Ferry Terminal.
Dining
6.0
The dining experience was just okay with limited choices in the breakfast buffet.
Facilities
7.0
The hotel facilities were satisfactory overall.
Convenient Location
Aircon Problems
Pamela
United States,
December
2023
8.4/10
This hotel offers a spacious room and a great breakfast spread.
Rooms
8.0
The room was spacious and the breakfast spread was satisfying.
Service
9.0
The staff ensured our rooms met our expectations and provided amazing service.
Location
9.0
The hotel's location is perfect, within walking distance of Batam Ferry Centre and Mega Mall, saving time and money on transportation.
Dining
7.0
The variety in dining could be improved, but the food served was fresh and interesting.
Facilities
9.0
The hotel provides great facilities and services to make the stay comfortable and convenient.
Laura
United States,
September
2023
6.0/10
I was a bit disappointed with my stay at the hotel. The room I got was a smoking room, so it smelled strongly of cigarettes and musk. There were visible stains on the bathroom walls and grouting, likely due to ongoing construction nearby. On the positive side, the staff were very nice and warm, offering to keep our luggage while we went shopping.
Rooms
5.0
The smoking room I received had a strong cigarette smell and musky odor. Visible stains were present on the bathroom walls and grouting.
Service
6.0
The staff, although friendly, struggled to explain room details at check-in and requested additional payment during breakfast. However, they were helpful with holding our luggage so we could shop before collecting it later.
Location
8.0
The hotel is conveniently located right next to the Batam Center Ferry Terminal and near the Mega Mall. It's a suitable choice if you don't plan to travel much and are content with the nearby shops and food options.
Dining
7.0
The dining experience was decent, but it would be better if they could address the issue of flies. The fresh food was interesting, and we enjoyed the entertainment with a typical dance and clown in the hotel lobby.
Facilities
5.0
The hotel facilities were average. Some improvements could be made to enhance the overall guest experience.